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Coaching Using the GROW Model
Coaching Using the GROW Model
The delegate will learn about the GROW model and how to apply this formula to ensure a successful coaching process. 

Key Learning Outcomes
  • Describe the four stages of GROW 
  • Identify key skills used in coaching 
  • Identify the most effective method of questioning 
  • Identify one thing NOT to do when coaching
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Creative Problem Solving
Creative Problem Solving.
The delegate will learn how to think creatively when looking to solve problems and bring a fresh perspective to bring about a satisfactory solution. 

Learning Outcomes
Describe different ways of thinking 
Explain how to unlock latent creativity 
Demonstrate how to brainstorm and innovate more successfully with others 
Recognise and develop lateral thinking skills
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Decision Making Strategies

The delegate will learn the value of using decision-making tools and concepts effectively.

Key Learning Outcomes
  • Explain how to make decisions more quickly
  • Use a variety of creative and logical decision-making tools effectively
  • Understand how other people short-cut their decisions
  • Define how to help others decide more quickly
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Developing Your Own Leadership Style
Developing Your Own Leadership Style
The delegate will explore how to shape their own leadership style and develop a distinctive method for them of leading people that ensures maximum results. 

Learning Outcomes:
  • Identify one difference between leading and managing 
  • Describe what "values" are 
  • Describe what vision is 
  • Identify one key step to develop your leadership style
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Essential Marketing Skills
Essential Marketing Skills
The delegate will understand the essential skills of marketing and be able to explain the component parts of the marketing mix.

Learning outcomes:
  • Answer the question ‘What is marketing?’ 
  • Describe the ‘traditional’ elements of the Marketing Mix 
  • Explain the ‘newer’ elements of the Marketing Mix 
  • Begin to define a Marketing Strategy
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Giving Constructive Feedback
Giving Constructive Feedback
The delegate will learn how to offer feedback in a clear, concise and motivational way. 

Key Learning Outcomes
  • State the importance of giving effective, constructive feedback 
  • Understand how to tailor feedback to the recipient 
  • Recall what AID stands for 
  • Be able to give positive and developmental feedback
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How to Mentor Effectively
How to Mentor Effectively
The delegate will explore the key elements of excellent mentoring skills. 

Learning Outcomes
  • Describe what mentoring is 
  • Demonstrate the two main styles used in mentoring
  • Define two skills used in mentoring 
  • Name the most important thing to do as a mentor
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Making Dynamic Presentations
Making Dynamic Presentations
The delegate will learn techniques in how to bring presentations to life. 

Learning Outcomes
  • Demonstrate how to use visuals to enhance your presentation and not to control it 
  • Display how to appear calm, centred and in control when presenting
  • Apply techniques in linking topics convincingly 
  • Show how to add interest to presentations with anecdote, metaphor and humour
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Managing Conflict
Managing Conflict
This module will help you understand how to Manage Conflict within a working environment. 

Learning Outcomes
  • The Causes of Conflict
  • Conflict Management Model
  • Tips for Managing Conflict 
  • Owning Your Feelings
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Managing Performance

The delegate will learn how to distinguish between good and poor performance and monitor accordingly.

Key Learning Outcomes
  • State the difference between competence and commitment
  • Assess where their team members currently sit on the competency/commitment matrix
  • Identify why performance potential is not reached for 3 typical individual scenarios
  • Recall what the typical performance gaps are
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Navigating Change

The delegate will learn how to stimulate powerful change and understand the effect it has on those around them.

Key Learning Outcomes
  • Recognise how global conditions have driven the need for extensive change
  • Understand the difficulties associated with change and the impact on your staff
  • Understand the human factors involved in change
  • Name the principles of how to drive the change process with effective solutions
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Navigating Past Gatekeepers
Navigating Past Gatekeepers
This module will help you understand how to Navigate Past Gatekeepers.

Learning Outcomes
  • Understanding Gatekeepers
  • Tools to Help Navigate Past Gatekeepers
  • Using AIDA effectively
  • Tips for Building Rapport With Gatekeepers
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Project Management Essentials
Project Management Essentials
The delegate will learn the essential tools required to complete projects successfully within time and budget constraints. 

Key learning outcomes
  • Define the aims of project management and the 4 key stages of managing a project 
  • Use techniques to scope and plan a project 
  • Implement and evaluate a project, avoiding the ‘7 Deadly Sins’ 
  • Manage and motivate project teams
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Storytelling for Business
Storytelling for Business


Business Storytelling refers to the use of the story structure for the purpose of internal and external communication, collaboration and marketing.

Learning Outcomes:
  • The Universal Appeal of Stories
  • The Power of Stories in Business
  • Preparing a Compelling Narrative
  • Applying Structure for Clarity and Flow
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Team Building Within Multi-Disciplinary Teams

The delegate will develop skills and techniques which they can take back into the workplace and use to build a team in a practical fashion, particularly when working with other departments.

Key Learning Outcomes
  • Understand the main differences between leading and managing
  • Develop your own individual style through awareness of the 4 different styles
  • Understand Management by Objectives ( MBO )
  • List the 7 ways to influence others and when to use each one when in discussion or negotiation
  • Understand the stages a team passes through to achieve its’ potential
  • Highlight your own team role
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The Power of Persuasion
The Power of Persuasion
The delegate will learn the value of enthusiasm, reasoning and influence to build a powerful and persuasive case in any scenario in order to achieve their objective. 

Learning Outcomes
  • Demonstrate the value of building enthusiasm into a discussion 
  • Give examples of persuasive techniques 
  • Explain Aristotle’s 3 Pillars of rhetoric! 
  • Apply powerful and persuasive language to any discussion
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The Psychology of Negotiation
The Psychology of Negotiation
The delegate will understand more about the mind games that people play in the negotiation process and how to employ strategies to overcome them. 

Learning Outcomes
  • Display how to react and adapt to Parent, Adult, Child responses 
  • Explain how to resist manipulation 
  • Describe the 4 negotiation styles 
  • Name the appropriate responses to negotiation gambits 
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Theories of Motivation
Theories of Motivation
The delegate will learn the value of utilising different motivation strategies in various circumstances. 

Key Learning Outcomes
  • Define motivation 
  • Recall the 6 motivation theories 
  • Apply the key principles to their own organisation 
  • State the signs of high motivation
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Understanding Different Personality Types

The delegate will learn how to distinguish different personality types and choose the best communication method for each.

Key Learning Outcomes
  • Be able to understand the theory of personality types
  • Understand and explain how different personality types will react to situations
  • Describe how to learn to read people
  • Explain how to align and adjust to people
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Unlocking Your Potential
Unlocking Your Potential
The delegate will learn to understand themselves better and be able to manage their time, energy and personal effectiveness more successfully. 

Key Learning Outcomes
Set clear and attainable goals 
Understand how to boost your self-belief 
Develop techniques to manage your state 
Implement strategies and take action
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Using Different Communication Styles
Using Different Communication Styles
The delegate will explore the way in which people communicate using powerful words that create images, feelings and descriptions of the subject matter. Whether you are in a management role or require some degree of sales or consultative sales training this module will greatly increase your ability to understand how using different styles in different scenarios will prove to be beneficial in any situation. 

Learning Outcomes
  • Explain how to use powerful imagery and metaphor in language 
  • Explain the difference between auditory and visual communication 
  • Identify emotive and kinaesthetic language 
  • State when and how to use different communication methods
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Winning New Business

The delegate will discover how to close the deal with confidence and win new business in a tough competitive environment.

Key Learning Outcomes
  • Ensure you have a strategic approach to winning new business
  • Develop techniques for making appointments
  • Understand how to conduct yourself in the first meeting
  • Ensure you make the right impression during subsequent meetings
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Women in Leadership
Women in Leadership
This module will help you understand Women in Leadership.

Learning Outcomes:
  • Understanding Leadership and the Importance of Women in Leadership
  • Understanding Your Personal Impact
  • Understanding and Navigating Bias 
  • How To Manage Your Career and Build a Legacy
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Course Length: 20 minutes
Suitable for: All
Status: Not started